Store Policy
Customer Care
At Samwise Pets, we are committed to providing excellent customer service. If you have any questions about your order, products, shipping or returns, our team is here to help. We aim to respond to all inquiries as quickly as possible and ensure every customer enjoys a smooth shopping experience.
Privacy & Safety
Your privacy is important to us. Samwise Pets is committed to protecting your personal information and handling your data responsibly. We only collect the information necessary to process orders, improve our services and provide customer support. We never sell your personal information to third parties.
Wholesale Inquiries
At this time, Samwise Pets focuses on serving individual customers through our online store. If you have a business inquiry, please contact us and we'll be happy to discuss potential opportunities.
Payment Methods
We accept secure online payments, including:
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Credit & Debit Cards
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PayPal
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Other payment methods available during checkout